It never failed to amaze me how the most ordinary day could be catapulted into the extraordinary in the blink of an eye. Take the mother who was handing a toy to her toddler in the backseat one moment, and in a massive motor vehicle accident the next. Or the frat boy who was chugging a beer on his porch as we drove up to arrest him for sexually assaulting another student. The wife who opened the door to fine a police officer bearing the news of her husband's death. In my job, I've often been present at the transition when the would as you new it became the disaster you never expected-but I had not been on the receiving end before. -pg. 144
As a police officer, Sean is expected to encounter hardship and turmoil in the lives of others every day. Even with his tough skin, it's hard to imagine how he was feeling when he found out that Willow was carrying a life threatening disease. This passage is poignant because it walks the reader through the lives of others as their worlds turn upside down. In her books, Jodi Picoult does an excellent job of making the reader feel as if what happens in the book is happening to them. The personal connections that Sean talks about help make the book realistic. While reading this, I'm constantly wondering why such bad things happen to good people like the O'Keefes. They were living a normal life when the discovery of Willow's disease happened. The only thing that people can do is try to discover a cure for osteogenesis imperfecta and help support those who have it. Here's a link if you want to learn more.